installation

Do I get charged again if I uninstall and re-install the app?

Apple and Google handle the entire purchasing process, and once you purchase an app from their respective app stores, that...

Fitbit First Start

This is a bug with how Fitbit’s OS handles installation. It should only affect the 1st app launch. It should...

Ok, I found the MyFitnessPal login, but after pressing “send”, nothing is showing up on my MFP profile.

Please allow some time for the results to be posted, as sometimes the MyFitnessPal servers could be slowed down due...

What do I do if the app is misbehaving?

Please try a hard-reset on your iPhone or iPod touch. Restarting frees up memory on your device, which is the...

How do I get the app to show up on my Apple Watch?

You’ll need to open the Apple Watch app, and then scroll down until you find our app. Tap on it...
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