Zen Unlimited Pass Subscription

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Restoring Purchase (Android)

Please make sure you’re using the same ID as the original purchase. Google handles the entire purchase process, and you...
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Android to iOS app transfer

Currently there is not a way to transfer subscriptions across different platforms, as Google/Apple does not allow for that. But...
  • 203

Restoring Purchase (IOS)

Are you still using the same Apple ID as before? Your purchases are tied with your Apple ID. If you...
  • 221

Trouble with Subscription

There are a number of checks you can do if you are having trouble with your subscription loading on any...
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iOS App Crashing in Background

iOS will shut down apps in the background for a number of reasons. Please check the following settings to prevent...
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