Zen Unlimited Pass Subscription

Please make sure you’re using the same ID as the original purchase. Google handles the entire purchase process, and you...

Currently there is not a way to transfer subscriptions across different platforms, as Google/Apple does not allow for that. But...

Are you still using the same Apple ID as before? Your purchases are tied with your Apple ID. If you...

If you are subscribed to the Zen Unlimited Pass in one of our apps, you can download any other Zen...

Confirm that you are signed into your Google Play email inside both apps. You can click settings, and you will...

If you’re having any issues with the app, please email us first (contactus@zenlabsfitness.com) and our support team will do their...

Please try allowing permissions for iCloud. The app needs this permission to store your subscription and transfer to other apps. ...

If you’re using Android: You can go to your Google Play account, and go to the specific app that you...

There are a number of checks you can do if you are having trouble with your subscription loading on any...

iOS will shut down apps in the background for a number of reasons. Please check the following settings to prevent...

The Zen Unlimited Pass is our newest subscription and includes the following 1) Access to pro features across all our...