General

Notification on Watch instead of Phone

Notifications go to either your Apple Watch or iPhone, but not both. Learn when a notification might appear on your...

How to force close iOS apps

Check this link https://ios.gadgethacks.com/how-to/force-close-running-apps-iphone-x-xs-xs-max-xr-0180043/

Is there a community I can join that I can ask questions to?

YES! There is a wonderful community on our Facebook page that is very active and passionate. You can post your question there,...

The voice and beep is set to highest volume on the app. But how come I don’t hear any voice cues?

Here are a couple things to look for and keep in mind: 1) Please make sure that your device is not...

Turn off tracking of unique advertising ID

To turn off tracking of unique advertising ID’s, please go to: Settings → Google → Ads → Opt out of...

Sound not loud enough iPhone

The problem is that the sound of notifications when the phone is locked is handled by the OS of the...

Apple Watch Notification Voice cues

This issue appeared because you used your phone with your apple watch, and the problem is that you received the...

How to play music within the app / not finding my playlists?

You need to first create a playlist on your device. Please refer to your device’s user manual on how to...

How do I listen to music using 3rd party music app such as Pandora or Spotify?

Please start the Pandora/Spotify app first, and have it run in the background. Then start our app, and the music...

The app is not remembering my progress / I lost all my data. Help!

Please make sure to allow the workouts to be fully completed, meaning all the way to the social sharing screen,...

What do I do if the app is misbehaving?

Please try a hard-reset on your iPhone or iPod touch. Restarting frees up memory on your device, which is the...

Clearing Notifications Badge

Inside the app, you will see a notification on the left side menu bar and then the more apps page. ...

Trouble with Subscription

There are a number of checks you can do if you are having trouble with your subscription loading on any...
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