No. We specifically stated it’s only available on Fitbit Ionic and Versa Smart Watches only.
At the moment in the iOS apps, users can’t set their stride length because the measured values are returned by...
Apple and Google handle the entire purchasing process, and once you purchase an app from their respective app stores, that...
We currently don’t have custom alarms set up. However, if the app detects you haven’t been active for a couple...
The location services is to ensure accurate voice cues. Sometimes the OS will kill the app if it’s been in...
Apple Watch is available in the Zen Unlimited Pass subscription. Currently there is a 7 day free trial.
So there are a couple of things to look for and keep in mind: 1) Please make sure that your...
This is a bug with how Fitbit’s OS handles installation. It should only affect the 1st app launch. It should...
Apple Watch integration is only available on the pro version. If you don’t see the app on your Apple Watch,...
Remember to leave your device unlocked for the Apple Watch integration to work accurately. Navigate to settings and make sure...
No, you will not have to pay again. Once you purchase an app on either iTunes or Google Play, that...
The app uses GPS for a couple of reasons: 1) to accurately calculate distance/calories data and 2) to ensure that...
This issue appeared because you used your phone with your apple watch, and the problem is that you received the...
The half/full marathon training program and 10K training program are significantly different, so there is no direct bridge. But what...
At this time, our partnership with MyFitnessPal is only with our C25K app. But we are working with MFP to...
With most operating systems which utilizes battery optimization algorithms, if our app is minimized to the background, there is a...
Currently, right now the two apps are standalone (separate) apps on the Samsung phone and watch. We purposely made it...
Notifications go to either your Apple Watch or iPhone, but not both. Learn when a notification might appear on your...
You may find that the map at the end of your run shows an incomplete picture of your actual run...
We recommend using at least Apple Watch series 3 which is the first Apple Watch to support stand-alone. Apple Watch...
Please first email us (contactus@zenlabsfitness.com) and our support team can help assist you with any issues that you’re having! We...
The C25K app is only available for the newer Samsung Galaxy watches. We are still in talks with Samsung about...
While the workout instructions cannot be changed from miles to metric, the distance tracker can be switched to metric if...
Of course! It is completely up to you on how you want to train. The only thing we advise is...
Please make sure you have allowed GPS tracking to allow the app to map your run route. You can access...