We recommend using at least Apple Watch series 3 which is the first Apple Watch to support stand-alone. Apple Watch...
Currently, right now the two apps are standalone (separate) apps on the Samsung phone and watch. We purposely made it...
At this time, our partnership with MyFitnessPal is only with our C25K app. But we are working with MFP to...
This issue appeared because you used your phone with your apple watch, and the problem is that you received the...
Remember to leave your device unlocked for the Apple Watch integration to work accurately. Navigate to settings and make sure...
The half/full marathon training program and 10K training program are significantly different, so there is no direct bridge. But what...
Please allow some time for the results to be posted, as sometimes the MyFitnessPal servers could be slowed down due...
With most operating systems which utilizes battery optimization algorithms, if our app is minimized to the background, there is a...
Try to go to the app on your watch. When you select your workout on your phone, the timer on...
Please check this link for help on family sharing https://support.apple.com/en-us/HT201088
You need to first create a playlist on your device. Please refer to your device’s user manual on how to...
The reason for the issue you’re describing is when the device screen is turned off (or put into sleep mode),...
The MyFitnessPal login is on the same screen as the Facebook/Twitter login in our C25K app, which is at the...
Please make sure you’re using the same ID as the original purchase. Google handles the entire purchase process, and you...
The Community Highlight screen that appears when first opening the app can be turned off in the settings tab! Many...
The app on the Galaxy watch is a standalone app, so that users can go running without their phone. This...
Apple Watch integration is a PRO feature. You will need to upgrade inside our app or download the pro version from the App Store for...
The Marathon Trainer’s program is significantly different from the C25K/10K Trainer, so there is no direct bridge. Having said that, many...
Currently the c25k app on Fitbit is a standalone app, and cannot be synced with our separate mobile apps.
The C25K Starter Kit is a bundle of free apps that are all part of the Zen Unlimited Pass. This...
Are you still using the same Apple ID as before? Your purchases are tied with your Apple ID. If you...
You can always double-tap the workout and mark it as un-done.
It is perfectly normal to struggle with a workout, and completely fine to have to repeat that workout until you...
You’ll need to open the Apple Watch app, and then scroll down until you find our app. Tap on it...
Update to the latest iOS version. If the watch was connected only via cellular (if the watch model was cellular)...