Please first email us (contactus@zenlabsfitness.com) and our support team can help assist you with any issues that you’re having! We always strive to help our users first. If after receiving help and you’re still unsatisfied, we understand the desire to get a refund.
If you’re using Android:
Please send a copy of the purchase receipt to us so that we can file a request for a refund from Google Play
If you’re using iOS:
Here is the website with some instructions on how to request a refund from Apple: http://www.imore.com/how-to-get-refund-itunes-app-store
Apple controls the entire sales/refund process, so all we can do on our end is point you to this website.
