YES! There is a wonderful community on our Facebook page that is very active and passionate. You can post your question there,...
No. We specifically stated it’s only available on Fitbit Ionic and Versa Smart Watches only.
Currently, right now the two apps are standalone (separate) apps on the Samsung phone and watch. We purposely made it...
Apple Watch integration is only available on the pro version. If you don’t see the app on your Apple Watch,...
We currently don’t have custom alarms set up. However, if the app detects you haven’t been active for a couple...
Apple Watch is available in the Zen Unlimited Pass subscription. Currently there is a 7 day free trial.
The problem is that the sound of notifications when the phone is locked is handled by the OS of the...
No, you will not have to pay again. Once you purchase an app on either iTunes or Google Play, that...
The rest period is the time that you should be recovering, to get ready for the next set. But you...
This issue appeared because you used your phone with your apple watch, and the problem is that you received the...
The half/full marathon training program and 10K training program are significantly different, so there is no direct bridge. But what...
We recommend using at least Apple Watch series 3 which is the first Apple Watch to support stand-alone. Apple Watch...
Yes. We have just integrated stand-alone support. This is for the PRO version of our app only. If you upgrade inside the...
Unfortunately at this time our apps do not sync with Google Fit.
The reason for the issue you’re describing is when the device screen is turned off (or put into sleep mode),...
The program was specifically designed to work out only 3 times a week, with a day’s rest in between. This...
The C25K app is only available for the newer Samsung Galaxy watches. We are still in talks with Samsung about...
This issue appeared because you used your phone with your apple watch, and the problem is that you received the...
The C25K Starter Kit is a bundle of free apps that are all part of the Zen Unlimited Pass. This...
This is a Huawei OS specific issue, as their battery saving algorithm is very aggressive and our app cannot bypass...
Please allow some time for the results to be posted, as sometimes the MyFitnessPal servers could be slowed down due...
It is perfectly normal to struggle with a workout, and completely fine to have to repeat that workout until you...
Please check this link for help on family sharing https://support.apple.com/en-us/HT201088
Currently the c25k app on Fitbit is a standalone app, and cannot be synced with our separate mobile apps.
If you are subscribed to the Zen Unlimited Pass in one of our apps, you can download any other Zen...